MANAGED SERVICES
Kewaunee offers flexible managed laboratory operations leveraging our domain expertise and implementation track record for over 6,000+ global...
Customer Facility Support Program
As part of Kewaunee's CFSP program, we station a fully trained maintenance team at the client's site. On-site team ensures maximum uptime of the laboratory infrastructure and enhanced performance and life of the instruments. Programs available under CFSP.
- On-site maintenance team
- Preventive maintenance programs
- Emergency breakdown support
Kewaunee Global Customer Support Program
Kewaunee Global Customer Support program, KGCS, offers dedicated email and phone support for our customers. Besides providing support on-demand, KGCS team conducts regular preventive audits to keep the laboratory infrastructure. Programs available under KGCS.
- Dedicated email & phone support
- Usage & uptime reports
- Preventive Guardian - KGCS team monitoring
